Our experience goes back more than ten years.
Call us if you would like to talk to some of our clients. In the meantime, below are some examples of our recent successes.
The operating board of a £1bn-turnover business was frustrated with a poor quality monthly meeting ‘pack’.
We put in place an integrated suite of reports. Leaving the board, central functions and operating companies with a clear, common view of business performance. Read more in monthly board reporting.
Executive teams need to make informed decisions and to be sure these are having the desired effect.
They require a summary of each major issue plus regular, rapid access to performance trends. But analytical tools can be very 'executive-unfriendly', and detailed data confusing and misleading.
We worked with a group with 20 operating units, each reporting performance data weekly. Performance was volatile - ahead of target one week, behind the next. Management action was also volatile and sometimes counter-productive.
We put in place an accessible tool for use by managers and executive team, allowing them to focus on the real problems. Performance against key business measures improved significantly. Read more in analytical tools.
We worked with an insurance company that uses a powerful database in its operation. 'Reports' from this database are simply large spreadsheets. Often such reports produce seemingly inaccurate and inconsistent data.
We developed tailored reports to provide consistent management information, allowing clients to analyse causes and effects of incidents and to benchmark performance across locations. Find out more in from complex data to clear reports.
We worked with a matrix organisation with Division, subsidiary and operating unit levels, all overlaid with a functional hierarchy.
Having put in place monthly Divisional reporting, we were asked by the executive team to cascade coherent monthly and weekly reporting through all three levels.
This provided consistent information and a common focus across the organisation – from board meeting to staff notice board – and allowed the executive team to devolve responsibility with confidence. Read more in cascading reports.